Service Department


Jim Singer,
Service Manager

As our clients know, we are much more than simply an equipment provider; we partner with clients to develop customized solutions to their office productivity needs and keep them up-to-date in the rapidly evolving world of office technology. Our products are backed by a staff of highly trained technicians who provide fast, friendly installation, training and service.


As office technology rapidly advances, the line between printers, copiers and fax machines continues to blur. Koestner Office Products breaks through the clutter and provides its customers individualized solutions from ever-expanding product lines -- solutions geared toward increasing your productivity and simplifying work life.


Our team of factory-trained technicians continuously participates in comprehensive product and diagnostic training. We have complete factory support, which includes the latest technical data, troubleshooting bulletins, toll-free technical support, as well as the ability to arrange an on-site visit from a factory technician. We have a large parts inventory and guarantee a four-hour response time and a free loaner if we cannot repair your copier within eight business hours. Our commitment is to you and to the productivity of your copier.

 
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